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Frequently Asked Questions
General Questions
The EarthBand band is made from a polyester paracord. The clasp is made from a copper block which is platinum plated. The circuit is two magnets joined by a copper thread.
We love receiving feedback from our customers on what difference EarthBand has made to their life. It really varies. Many experience an increase sense of calmness while feeling less stressful. Others say they’re sleeping better. We’ve had feedback telling us that they just feel better with EarthBand being a constant companion.
The symbol represents mycelium with is the essential energy network that connects all plant life together within their individual frameworks. These networks can span 100s of kms.
Something not quite right with your order? Don’t worry, the Alkumy support team is ready to help. Email us at support@alkumy.com.au and advise us of your issue. We’ll endeavour to resolve any issues as quickly as possible.
Our support team is here for you. Please emailsupport@alkumy.com.au
A good reputable jewellery cleaning product like Goddard's (or similar) is great to bring the clasp looking like new.
If you're considering using a magnetic bracelet or similar device for health reasons, it's advisable to consult with healthcare professionals who can provide informed guidance based on the latest scientific research and understanding.